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Shipping & Delivery Policy – Sumeraa

At Sumeraa, we are committed to delivering authentic Bihari snacks to your doorstep in a safe, timely, and reliable manner. To ensure smooth deliveries across India, we have partnered with Delhivery, one of India’s most trusted logistics providers.

📦 Shipping Partner

All orders placed on www.sumeraa.com are shipped through Delhivery.

⏱️ Order Processing Time

  • Orders are processed within 1–3 business days after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

🚛 Delivery Timeline

  • Estimated delivery time is 3–7 business days, depending on your location.

  • Delivery timelines may vary due to factors such as weather conditions, remote locations, or logistical constraints.

📍 Delivery Locations

  • We currently deliver across most serviceable locations in India.

  • Delivery availability is subject to Delhivery’s service coverage.

📦 Tracking Your Order

  • Once your order is shipped, you will receive a tracking link via SMS or email.

  • You can track your order status directly through Delhivery.

🚪 Delivery Attempts

  • Delhivery will make multiple delivery attempts in case of non-availability.

  • If delivery fails due to incorrect address or repeated unsuccessful attempts, the order may be returned to us.

⚠️ Important Notes

  • Please ensure your shipping address and contact details are accurate while placing the order.

  • Sumeraa is not responsible for delays caused by incorrect address details provided by the customer.