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Privacy Policy – Sumeraa

Last Updated: 30/11/2025

At Sumeraa, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.

1. Information We Collect

a) Personal Information

We may collect the following details when you interact with our website:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely through payment gateways)

b) Non-Personal Information

We may collect:

  • Browser type

  • Device information

  • IP address

  • Cookies and usage data

    This helps us improve website performance and your shopping experience.

2. How We Use Your Information

Your information is used for:

  • Processing and delivering your orders

  • Sending order updates or customer support messages

  • Improving website performance and user experience

  • Processing payments securely

  • Preventing fraud or unauthorized activity

  • Sending promotional emails (only if you choose to subscribe)

3. Sharing of Information

We do not sell or trade your personal information.

However, we may share your details with:

  • Trusted courier partners (for delivery)

  • Payment gateways (for secure transactions)

  • Service providers who assist in website operations

    All partners are required to protect your data and use it only for service-related purposes.

4. Payment Security

We use secure, PCI-DSS compliant payment gateways.

Your banking or card details are not stored on our servers.

5. Cookies

Our website uses cookies to:

  • Improve page loading

  • Save your preferences

  • Track website performance

    You can disable cookies in your browser settings, but some features may not work properly.

6. Data Protection & Storage

  • Your data is stored securely and accessed only by authorized personnel.

  • We use encryption and security measures to protect your information.

  • While we strive to keep your data safe, no online platform can guarantee 100% security.

7. Your Rights

As a user, you have the right to:

  • Access the personal data we store

  • Request correction of any incorrect information

  • Request deletion of your data (subject to legal obligations)

  • Opt out of promotional emails anytime

8. Third-Party Links

Our website may contain links to third-party sites.

We are not responsible for the privacy practices of those sites.

9. Children’s Privacy

Our services are not intended for users under the age of 13.

We do not knowingly collect data from children.

10. Changes to This Policy

We may update this Privacy Policy at any time.

Changes will be posted on this page with the updated date.