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Terms & Conditions – Sumeraa

Last Updated: 30/11/2025

Welcome to Sumeraa. By accessing or using our website, you agree to follow the terms and conditions stated below. Please read them carefully.

1. Acceptance of Terms

By visiting or purchasing from Sumeraa, you agree to these Terms & Conditions and our Privacy Policy. If you do not agree, please stop using the website immediately.

2. Products & Services

  • All products listed on Sumeraa are described as accurately as possible.

  • Colors, sizes, and appearance may vary slightly due to lighting, screen differences, or handmade nature (if applicable).

  • We reserve the right to update or discontinue any product at any time without notice.

3. Pricing & Payment

  • All prices are listed in INR (Indian Rupees).

  • Prices may change anytime without prior notice.

  • We accept secure online payments through supported payment modes.

  • Orders are processed only after successful payment.

4. Shipping & Delivery

  • We ship orders to the address provided during checkout.

  • Delivery times may vary based on location, courier delays, or unforeseen circumstances.

  • We are not responsible for delays caused by courier partners or incorrect addresses.

5. Returns, Refunds & Replacements

  • Return or refund eligibility depends on the condition of the delivered item.

  • Products must be unused, sealed (if applicable), and in original packaging.

  • Refunds will be processed to the original payment method within 5–7 business days (depending on the provider).

  • Some items (like food products, handmade items, or personalized items) may not be eligible for return — this will be mentioned on the product page.

6. Order Cancellation

  • You may request cancellation before the product is shipped.

  • Once shipped, cancellations are not accepted.

7. User Responsibilities

By using Sumeraa, you agree that you will not:

  • Misuse the website or disrupt its functionality

  • Use the site for fraudulent purchases

  • Copy, distribute, or resell any content or products from the website

8. Intellectual Property

All logos, designs, product images, brand names, and content are property of Sumeraa.

Any unauthorized use, copying, or reproduction is strictly prohibited.

9. Limitation of Liability

Sumeraa is not responsible for:

  • Damages caused by misuse of our products

  • Losses due to courier delays

  • Technical errors on the website

  • Third-party actions beyond our control

You agree to use the website at your own risk.

10. Privacy & Data Protection

We collect only necessary information for order processing and customer support.

Your personal data is handled securely and will not be shared with any unauthorized parties.

For full details, please read our Privacy Policy.

11. Changes to Terms

Sumeraa reserves the right to modify or update these Terms & Conditions at any time. Changes will be posted on this page with an updated date.

12. Contact Us

For questions, support, or concerns:

Email: zunishopper@gmil.com

Phone: 9934406132

Address: Chhotki Nawada, Bageshwari Road, GayaJi, Bihar (Pin - 823002), India.